Disclaimer & Privacy
Disclaimer
Please read our terms and conditions before placing an order, we will assume that by placing an order you have read and understood them. Should you be unclear on any aspect of these please contact us by email [email protected] or by phone 01332 291018.
Privacy Policy
Privacy Policy
WEBSITE PRIVACY POLICY
1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA
PROTECTION
• User privacy and data protection are human rights
• We have a duty of care to the people within our data
• Data is a liability, it should only be collected and
processed when absolutely necessary
• We loathe spam as much as you do!
• We will never sell, rent or otherwise distribute or make
public your personal information
2.0 RELEVANT LEGISLATION
Along with our business and internal computer systems, this
website is designed to comply with the
following national and international legislation with
regards to data protection and user privacy:
• UK Data Protection Act 1988 (DPA)
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)
• Australian Privacy Act 1988 (APA)
This site’s compliance with the above legislation, all of
which are stringent in nature, means that this
site is likely compliant with the data protection and user
privacy legislation set out by many other
countries and territories as well.
3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY
WE COLLECT IT
This website collects and uses personal information for the
following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to
track user interaction. We use this data to
determine the number of people using our site, to better
understand how they find and use our web
pages and to see their journey through the website.
Although GA records data such as your geographical location,
device, internet browser and operating
system, none of this information personally identifies you
to us. GA also records your computer’s IP
address which could be used to personally identify you but
Google do not grant us access to this. We
consider Google to be a third party data processor.
GA makes use of cookies, details of which can be found on
Google’s developer guides. Disabling
cookies on your internet browser will stop GA from tracking
any part of your visit to pages within this
website.
3.2 Orders
We will normally only retain your name, address, e-mail
address and contact number, for purposes
which may or may not include: Shipping of purchases and
associated documents, verification of
ownership in conjunction with manufacturer warranties and
verification of proof of purchase. We will
not use your information for marketing purposes unless you
choose to opt-in. If you have Opt-In, you
can opt-out of any marketing by clicking the unsubscribe
link at the bottom of our newsletters or if
you have any questions by contacting us at [email protected]
and stating your e-mail
address.
During your order placement, you will be guided to our third
party data processors to process
personal data on our behalf such as Global Pay, SagePay,
PayPal or V12 Finance defined in section 6.0.
3.3 Contact forms and email links
Should you choose to contact us using the contact form on
our Contact us page or an enquiry form
like this one, none of the data that you supply will be
stored by this website or passed to / be
processed by any of the third party data processors defined
in section 6.0. Instead the data will be
collated into an email and sent to us over the Simple Mail
Transfer Protocol (SMTP). Our SMTP
servers are protected by TLS
(sometimes known as SSL) meaning that the email content is encrypted
using SHA-2, 256-bit cryptography before being sent across
the internet. The email content is then
decrypted by our local computers and devices.
3.4 Email newsletter
If you choose to join our email newsletter, the email
address that you submit to us will be forwarded to
MailChimp who provide us with email marketing services. We
consider MailChimp to be a third party
data processor. The email address that you submit will not
be stored within this website’s own
database or in any of our internal computer systems.
Your email address will remain within MailChimp’s database
for as long as we continue to use
MailChimp’s services for email marketing or until you
specifically request removal from the list. You can
do this by unsubscribing using the unsubscribe links
contained in any email newsletters that we send
you or by requesting removal via email. When requesting
removal via email, please send your email to
us using the email account that is subscribed to the mailing
list.
If you are under 16 years of age you MUST obtain parental
consent before joining our email
newsletter.
4.0 HOW WE STORE YOUR PERSONAL INFORMATION
We retain your name, address, e-mail address and contact
number on our Magento eCommerce
Platform for up to 5 years, depending on the manufacturer
warranty period from the date of purchase.
These details are stored on our CS-Cart eCommerce Platform
and will only be used if your order
requires attention within that warranty period. These
details are not shared with any third party and are
only stored for your future product needs and aftercare
service during the warranty period.
5.0 ABOUT THIS WEBSITE’S SERVER
This website is hosted by Liquid Web Inc located at 2703 Ena
Dr, Lansing, MI 48917, US
Some of the data centre’s more notable security features are
as follows:
•
6.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on
our behalf. These third parties have
been carefully chosen and all of them comply with the
legislation set out in section 2.0. The first 3 of
these third parties are based in the USA and are EU-U.S
Privacy Shield compliant.
• Google (Privacy policy)
• Mailchimp (Privacy policy)
• Zopim (Privacy policy)
• V12 Finance (Privacy policy)
• SagePay (Privacy & security policy)
• PayPal (Privacy policy)
7.0 DATA BREACHES
We will report any unlawful data breach of this website’s
database or the database(s) of any of our
third party data processors to any and all relevant persons
and authorities within 72 hours of the
breach if it is apparent that personal data stored in an
identifiable manner has been stolen.
8.0 DATA CONTROLLER
W.E.Watts Limited
14 Cornmarket
Derby
DE1 1QH
01332 291018
9.0 DATA PROTECTION OFFICER
Mr Glyn Smoothy
Director, W.E.Watts Limited.
Telephone: 01332 291018
Email: [email protected]
10.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time online with
legislation or industry developments. We
will not explicitly inform our clients or website users of
these changes. Instead, we recommend that
you check this page occasionally for any policy changes.
